Business Name:  MirrorMirror

Support Received:  Start Up Loan and Start & Grow

Location:  Lowestoft, Suffolk

Having worked in a hair salon for four years, Lowestoft-based hairdresser and beauty therapist Jodie Clavin felt she had gained plenty of skills and experience, and the time was right to go it alone.

We spoke to Jodie about finding freedom and flexibility as a business owner, and how Nwes helped her to launch MirrorMirror Unisex Hair Boutique in Lowestoft, Suffolk.

Tell us more about what your offer at MirrorMirror and what inspired you to launch?

MirrorMirror Unisex Hair Boutique offer ladies, gentlemen’s and children’s cuts, ladies colours, perming and styling, hair extensions and gel nail polish treatments.  It opened on Lowestoft’s Queen’s Road in March 2017.

I decided to go it alone as I have learnt a lot over the years about how to stock take, manage clients, customer service, marketing and end of day banking.  I have a large clientele that have always said I would do great having my own business.

What support have you gained from Nwes?

I was introduced to Business Advisor, Ian Bird, who provided sound business planning advice.  With Nwes’ help, I applied for a Start Up Loan, which I used to make the salon fit for purpose.  I also attended free business skills workshops with Nwes Business Trainer, John Clarke,

I have had great support from Nwes. I have been given help and advice on how to market, manage and financially support my business and myself. Nwes have provided courses for me to attend which have been very beneficial to my knowledge and understanding of business management.

Did you encounter any challenges?

I had some minor obstacles, such as an initial problem with the plumbing in the salon, but my enthusiasm hasn’t waivered.  I am thoroughly enjoying being my own boss and being able to work flexible hours around family life.