Plush Clean

Business Name:  Plush Clean

Support Received:  Virtual Office

Location:  Leiston, Suffolk

Website:  http://plushclean.co.uk/


In its short time in business, Plush Clean carpet cleaners has already gained a good reputation in the area in and around Leiston, Suffolk.  With the support of Nwes and the Leiston Enterprise Centre, business owner, Chris Richmond hasn’t looked back.

We spoke to Chris about Plush Clean and his virtual office through Leiston Enterprise Centre.

Tell us more about Plush Clean.

We launched in 2016.  We focus on end of tenancy cleaning, but also offer specialist carpet and upholstery cleaning services.  With a reach extending as far as Lowestoft to the north, and Ipswich to the South, Plush Clean is unique locally, as it is the only cleaning company which is a member of the National Carpet Cleaners Association.  Indeed it was due to this membership that we gained our very first client, as it offered reassurance that an accredited association would provide a professional job with fair pricing.

How did you feel when you gained your first customer?

It was great turning up in our new van and carrying out a pre-clean survey for our first customer.  After the job was completed, the client expressed how happy she was with the results.  She said she would recommend our services to her friends and would certainly use us again.

One of the best feelings was with this first job.  Now, each time we get a new job it makes us more confident that we have done the right thing by starting up this new business.  The boost this gave us made all the early challenge of setting up a business worthwhile.

Did you face any obstacles while setting up the business?

We overcame many obstacles and had found the answers to lots of questions during the start-up journey, including what we should call the business, how we would go about website design, and how we could get the name out there and reach potential clients.

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“The virtual office has given us a good springboard for the future.

With two employees, we are now looking forward to the future and growing the business, beginning with a possible move into an office unit at Leiston Enterprise Centre and the opportunity to become part of its business community.”

How has Nwes supported you?

We talked to Nwes about virtual office solutions available through Leiston Enterprise Centre.  This offered us a postal address to raise our professional profile, without the expense of renting an office unit while we were in the early stages of establishing the business.  This gave Plush Clean the launch pad it needed.

The support from Marilyn, the Senior Co-oordinator at Leiston Enterprise Centre has been amazing.  We are now nearly at the point of moving onto the next stage and having our own office at Leiston Enterprise Centre.

What is the next step for Plush Clean?

The virtual office has given us a good springboard for the future.

With two employees, we are now looking forward to the future and growing the business, beginning with a possible move into an office unit at Leiston Enterprise Centre and the opportunity to become part of its business community.

Read More

 

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