Equality, diversity & inclusion statement

Nwes adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010.

At Nwes we believe that supporting individuals with different cultures, perspectives and experiences is crucial to the successful running of our business.

Nwes is committed to treating everyone fairly and with respect. We do not tolerate discrimination in any form and are committed to equality, diversity and inclusion in all our services.

We act in accordance with the Equality Act 2010 and the FCA Consumer Duty. We will not discriminate on the basis of protected characteristics including age, disability, race, sex, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity, or marriage and civil partnership.

We aim to make our services accessible and inclusive, providing reasonable adjustments and additional support where needed, including for customers who may be vulnerable.

If you believe you have been treated unfairly, you can raise a concern with us directly or through our complaints process. We take all concerns seriously.

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