Business Name:  J Finch & Associates Ltd

Support Received:  Virtual Office via Harlow Enterprise Hub

Location:  Harlow

Website: www.JFinch.co.uk

 


Joan Finch of J Finch & Associates Ltd has found that a virtual office through the Harlow Enterprise Hub is the perfect business solution for her employment services business.

Primarily offering employment services to SME’s who do not necessarily have a HR function, J Finch & Associates Ltd tailor their services to meet the client’s needs.  Essentially they offer a pay as you go service, and bespoke the employment materials to ensure clients work in line with the business requirements, as well as helping them to remain compliant with current employment legislation.

We spoke to Joan about her business start-up.

What was your motivation for starting your own business? 

Having started in HR in 2002 I really enjoy the challenges it brings.  In my last role I headed up the company’s Employee Relations team and enjoyed the various challenges and opportunities this brought – everything from Employment Tribunals and change projects, to running 24hr helplines for Managers and Directors.

I wanted to continue to do what I am passionate about.  I mirrored my business to reflect my role, and fine-tuned my business services over time through client feedback and listening to business requirements.

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“I made the decision two years ago to take on a virtual office through the Harlow Enterprise Hub.  This helps me to project a professional image through services such as having a registered business address and mail handling service.”

How did you feel when you gained your first client?

On the first day of starting my business, I was approached by a company to write 18 toolkits for Line Managers on how to deal with HR issues, such as a disciplinary procedures, performance management and right to work issues etc.  This truly made me feel very positive about the decision I had made to start up on my own.

Where is your business based?

I am currently based at home.  I made the decision two years ago to take on a virtual office through the Harlow Enterprise Hub.  This helps me to project a professional image through services such as having a registered business address and mail handling service.

In what ways has your business benefitted from an Nwes virtual office?

In addition to helping me to project a more professional image, I have also attended social media workshops.  I learned how to use Mailchimp on one, which has been particularly helpful as it has made my monthly newsletter look far more professional and cost effective to send out.  I am also impressed at the number of networking events currently being held at Harlow Enterprise Hub, which I am able to attend.

What are the highlights of running your own business?

It has been a hugely positive experience. There have been a number of highlights from having my first article published and acquiring by first local client. There is a real sense of achievement knowing it is your own business and you have grown it from nothing.

To others who are starting up in business I would say believe in yourself, connect with others and don’t be afraid to try new things to grow your business.  Always do your research – it is a rewarding journey and one you will learn a lot from along the way.

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