We are seeking an organised, self-motivated, enthusiastic and personable Centre Coordinator to join our property team in Ilford. This is a full-time position, working 9am – 5pm Monday to Friday, with a salary of £30,784.

As a key part of our customer service delivery, this front-of-house role offers a fantastic opportunity to demonstrate your skills in sales, marketing, customer service, and building management. You will be the first point of contact for tenants and visitors, supporting the smooth and professional running of the centre. Responsibilities include promoting and selling offices, conferencing facilities and virtual tenancies, assisting tenants with day-to-day needs, managing health and safety requirements, overseeing front desk operations, and carrying out general administrative and reception duties.

Key responsibilities include:

• Delivering excellent customer service to all users of the centre
• Promoting and selling centre units, conference facilities and virtual tenancies
• Monitoring and achieving key performance targets
• Effective day to day running of the centre
• Proactive on-site facilities management and undertake Health and Safety checks
• General reception and administration duties
• Producing timely and accurate information for monthly invoicing
• Conference and event support
• Providing cover in alternative centres as required
• Out of hours call out (mainly via phone with some site visits when required) 

We are seeking an individual with:

• Proven sales experience
• Marketing experience
• A pro-active approach to achieve and exceed targets
• Excellent customer service and interpersonal skills
• Experience in a similar role
• Strong administration experience
• Microsoft Word, Excel, Outlook & Teams experience

Why should you apply?

• Varied and rewarding job role with a friendly and supportive team
• Generous Holiday
• Stakeholder pension with matched employer contributions
• Health cashback scheme

View the full job description here. 

To apply: send a covering email and CV to vacancies@nwes.org.uk

Closing date: 11th May 2026          

Interview date: 18th & 19th May 2026