We are seeking an organised, enthusiastic and personable Centre Coordinator to join our property team in Leiston. This is a full-time position, working 40 hours per week, with a salary of £26,000.
As a key part of our customer service delivery, this front-of-house role offers a fantastic opportunity to demonstrate your skills in marketing, sales, customer service, and general management. You will be the first point of contact for tenants and visitors, supporting the smooth and professional running of the centre. Responsibilities include assisting tenants with day-to-day needs, managing health and safety requirements, overseeing front desk operations, and carrying out general administrative and reception duties.
Key responsibilities include:
- Delivering excellent customer service to all users of the centre
- Ensuring all centre targets are met
- Effective day to day running of the centre
- Proactive on-site facilities management and reporting
- Promoting and selling centre units, conference facilities and centre services
- General reception and administration duties
- Providing information for the production of monthly invoices in a timely and accurate manner
- Conference and event support
- Provide cover in alternative centres as required
- Out of hours call out (mainly via phone with some site visits when required)
We are seeking an individual with:
- Strong administration experience
- Proven sales and marketing experience
- Excellent customer service and interpersonal skills
- Microsoft Word, Excel, Outlook & Teams experience
- Experience in a similar role
Why should you apply?
- Work within a supportive and collaborative team
- Generous holiday
- Stakeholder pension with matched employer contributions
- Health cashback scheme
The job description can be viewed here
To apply send a covering email and CV to vacancies@nwes.org.uk
Closing date: 7th November 2025 Interview date: 17th November 2025